Here is a list of a frequently question that our guest ask us!
Frequent questions
We wanted to group them together, to be clear and let you know Hotel San Salvador and its services at the best. We would like to offer the best holiday to our guests. You will find our Family ready to satisfy all your needs.
How do I get by car ?
Motorway A14 exit Rimini nord. After 300 mt from the exit turn right. 500 mt to the roundabout to the left. Always straight up to the sea. Then on the road that rung along the sea to the left. Still 2,5 km, turn left in Via Lucilio and Hotel san Salvador is on the right at n° 8. Bus Stop n° 30.
Where do I park?
You will have two options for your car: park it around the hotel or at 350 mt in a covered parking area with monitered video. Both solutions provide security and free of charge. We also have some places in the garage
How do I get to the hotel if I arrive by train?
The Hotel is just 350 mt from Igea Marina Railway Station. If you want, we can come to help you with luggage, just call us half an hour before your arrival!
Can I have sunbeds and beach umbrella?
Sure, you could countact us or the lifeguard directely. The cost is the same, for example: 1umbrella + 2 sunbeds is around 100 euro a week and you can pay us or direct the lifeguard.
Do you have fix day to arrive and to leave?
You can arrive and leave the day you prefer.
What time could I receive the room on the day of arrival?
We guarantee the room by 12.00 am. And if the room is already free, you can have the room from 8.00 am.
What time should I leave the room on the day of departure?
We ask you to vacate the room by 10.00 am. We can keep your luggage in a storage. On request and if available, you could leave the room until evening paying a little surcharge.
Is there internet WI-Fi?
Yes, we have a free internet point with PC in the hall and WI-FI is available throughout the hotel area, including the rooms. This service is free.
I have a baby: what services are provided for the youngest?
How can I do with baby-foods? Babies are always welcomed and cuddled in Hotel San Salvador: we provide cots in the room, high chairs and on request baby -bath, reducing tablet -wc for babies, appliances to warm and sterilized baby's bottle. etc... Mothers could, in every moment of the day, use the small kitchen equipped with everything need to cook, as: homogenized baby-food "Plasmon"; semolina, maize, tapioca, rice creams; organic fruit creams, freeze-dried-broth. Vegetables broth and fresh vegetables soup will be prepared on request- free of charge. The "Granarolo Bio" milk is also at your disposal at the bar, free of charge for the children. All families can enjoy the actvities of the Mini-Club both at the hotel and at the beach, so parents could self relax and the kids play: followed by the entertainement organizer.
Is there air conditioning?
Of course! It's an essential standard. It's available in every room for free and also in the dining-room. Our air conditioning-system has been rewarded by Legambiente in 2014 “Climate Friends" for the use of renowables source of energy…and for the attention to reduce power consumption.
What are the Mini Club timetables?
In the beach from 9:30 to 11:30 and from 15:30 to 17:30. In Hotel from 12:00 to 14:30 and from 19:00 to 21:30. These times are guaranted by us with our employees. In addition animation service guaranted by the lifeguard too.
At what time are the meals?
At San Salvador breakfast, lunch and dinner are with a buffet service. A hearty, genuine and well-groomed buffet will offer you many benefits, especially having flexible times: breakfast from 7:45 to 9:45 (but if you' re in late, you'll always have what you want until 14:00 at the bar). Lunch from 12:15 to 13:45 and dinner from 19:15 to 20:45.
In my family there are components with particular eating needs: How can I manage it?
We always try to satisfy every guest at the best! This is the reason we welcome guests with special diet needs and we make already many vegetarian, vegan, gluten-free dishes with a lot of organic products.
What's the difference between the 4 room type?
All San Salvador rooms are well soundproofed both externally and internally; have a balcony, bathroom with large shower or bath tub, hairdryer, direct dial telephone, flat screen satellite TV, safe and air conditioning. Orthopedic mattresses with slatted nets, a tapestry-enhanced mirror, a large wardrobe, a beautiful well-sounded entrance door. The Comfort rooms with these equipment list, are in 2nd and 3rd floor, with simple and linear decor. These rooms may have a large shower cabin made in masonry or a bath tub. Superior rooms are on the 4th and 5th floor. These are more elegant with stylish furnishings by cherry wood with refined lampshades. The view from balcon is wider and airy. All rooms have a very large shower box. The Relax rooms are on the 4th and 5th floor, their furniture was designed by architect Riccardo Moretti just for Hotel San Salvador. All comforts of the other rooms plus a bigger balcony and the bathroom has Jacuzzi bath tub. The fridge bar is always provides with drinks that you can consume unlimited every day. Relax Plus rooms are located on 6th floor, and have all a different style. "Felliniana" room , style refer to the film director Federico Fellini, "Ferro Battuto" room with iron bed, the room with Canopy Bed with elegant drapes, the "Japanise" room and at least "The room of Love" with 2 interwoven red hearts, the ceiling mirror and the leopard bedspread. The fridgebar is free and unlimited. All rooms have Jacuzzi bath tub with possibility of shower. Balcony is larger than the others and it have a small table and chairs. From here you can enjoy a beautiful view both the sea and the mountain.
Do you accept pets?
Yes, we accept small size pets, get used to live in apartment, to not disturb the other guests or to schratch door or furnishing. Pets can not be bringt into the dining room and the lifeguard of beach N° 72 almost always accept your dog. For each animals we apply a small supplement of € 10 per day for the extra care and cleaning needed. (€ 70 for a week).
Do you have beach towels?
Yes, we give beach towels in free use, and when are dirty we can change them. Do as if they were yours!
Could I play tennis?
Of course, we have a convention with the nearby Tennis Circle in our urban park. For our guests it's free of charge. Tell us when you want to play and we book for you! If you need a spalding partner, Federico will be happy to play with you.
Could I do fitness activities?
Sure, there are free equipment in the "Gelso" park and at the beach too. If you prefer a serious gym we're partnered with the 2 best fitness gym in Igea Marina "Gelsosport" and "Athletic center".. free for our guests!
Are there bicycles? Free or for a fee?
Yes, we have free bicycles for our guests. And for your babies there are also the baby-chairs.
How do I book?
You can call us at 0541-331243 or send us an email to info@hotelsansalvador.com. Or you can book directely the room you prefer on the instant booking system on your site.
How should I pay? And when?
We accept cash, bank transfer, credit cards (VISA-MASTERCARD-CARTASI), withdrawal card of bank account (ATM), checks. To avoid delays or inconveniences with the cards the day of departure, we prefer the payment a few days before.
What is your cancellation policy? Ask for a deposit?
To confirm your booking we ask a deposit of € 200 per room. You can change the date of arrival and departure without any problems, of course it depends to the availability of the rooms. If the price range changes, the quote could be more or less expensive. If you cancel your holiday 7 days before arrival, the deposit will be refounded. If you cancel after this deadline, the deposit could be lost, even if usually we give the chance to recover it during the summer season, for the next reservation. This deposit will be discounted or returned at the final payment of your stay. Find out how to secure your deposit >
Do you have any other questions you did not find answer to? Call us at 0039-(0)541-331243 or send us an email to info@hotelsansalvador.com